The ROCI–II is a 28-item survey instrument designed to measure five independent dimensions of the five styles of handling interpersonal conflict in organizations: integrating, obliging, dominating, avoiding and compromising.
Minimum order for any instrument is for 300 copies. $75,000 fine for unauthorized use of each of the following instruments.
The instrument contains Form A to measure how an organizational member handles conflict with her (his) supervisor, subordinates, and peers, respectively. The five styles of handling conflict are measured with 7, 6, 5, 6, and 4 statements, respectively. An organizational member responds to each statement on a 5–point Likert scale (5 = Strongly Agree . . . 1 = Strongly Disagree). A higher score represents greater use of a conflict style. The ROCI–II is brief which can be administered in 8 minutes. Sample items of the instrument are:
For detailed description of the instrument and its psychometric properties, please consult the ROCI Manual. Your order will include a complimentary bibliography of the studies which used this instrument.